REFUND POLICY

At Advanced Massage Specialty Group, Inc. (AMSG), we are committed to delivering high-quality education, tools, and resources for massage therapists, wellness practitioners, and allied healthcare professionals. All of our products—whether digital, downloadable, live or pre-recorded—are delivered with excellence, care, and clarity.

Please Read Carefully Before Purchasing

Due to the nature of our offerings, all sales are final. This includes, but is not limited to:

  • Online courses and CEU trainings (live or pre-recorded)

  • E-books and downloadable PDFs

  • Digital journals or planners

  • Business strategy workshops or Zoom classes

  • Community memberships, coaching sessions, or private group access

We do not offer refunds, exchanges, or cancellations under any circumstances, including:

  • Inability to attend or complete a course

  • Accidental purchase or user error

  • Dissatisfaction based on subjective preferences

  • Failure to review course or product descriptions before purchase

Why We Don’t Offer Refunds

Our materials are intellectual property and immediately accessible upon purchase. Once a product is downloaded, viewed, or attended (live or pre-recorded), the value has been delivered. Additionally, our pricing reflects the investment in professional expertise, research, and the delivery of inclusive, accessible, and evidence-based education.

We stand firmly behind the quality and integrity of our offerings, and we provide thorough descriptions, previews (where available), and customer support to help you make informed decisions before purchase.

Need Help or Have Questions?

We’re here to support you in making the right decision before you buy. Please contact us at info@amsgroupny.com with any questions about product details or accessibility needs before finalizing your purchase.

By purchasing from AMSG, you acknowledge that you have read, understood, and agreed to this Refund Policy in full.